Order procedure
Order Procedure for Gelmane

Effective Date: [ 01-05-2026 ]

Welcome to Gelmane. This Order Procedure explains how customers can place orders through our website (https://www.gelmane.com) and mobile application.

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1. Browse Products

- Visit our website or mobile app
- Browse categories or search for products
- Select the desired product to view details

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2. Add to Cart

- Choose product options (size, color, quantity if applicable)
- Click on “Add to Cart”

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3. Review Cart

- Go to your cart
- Check selected items, quantity, and total price
- Update or remove items if needed

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4. Proceed to Checkout

- Click on “Checkout”
- লগইন করুন বা নতুন অ্যাকাউন্ট তৈরি করুন

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5. Provide Shipping Details

- Enter your full name
- Provide correct delivery address
- Add contact number

📌 Make sure all details are accurate to avoid delivery issues.

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6. Select Payment Method

Available options may include:

- Cash on Delivery (COD)
- Online Payment (if available)

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7. Confirm Order

- Review your order details
- Click on “Place Order”

✔️ You will receive an order confirmation via SMS, email, or app notification.

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8. Order Processing

- Our team will verify and process your order
- You may be contacted for confirmation if needed

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9. Shipping & Delivery

- Your order will be shipped according to our Delivery Policy
- You will receive tracking updates (if available)

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10. Order Completion

- Pay (if COD) upon receiving the product
- Check the product condition at the time of delivery

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11. Order Cancellation

- Orders can be cancelled before shipment
- After shipping, cancellation may not be possible

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12. Need Help?

If you face any issues while placing an order:
WhatsApp, Imo:- 01575500555
            Contacts:-09696080555
Email: [ info@gelmane.com ]
Website: https://www.gelmane.com