Delivery Rules
Delivery & Shipping Policy for Gelmane
Effective Date: [ 01-05-2026 ]
Welcome to Gelmane. This Delivery & Shipping Policy explains how we handle order processing, shipping, and delivery for purchases made through our website (https://www.gelmane.com) and mobile application.
1. Order Processing
- Orders are processed within 1–3 business days after confirmation
- Orders are not processed on weekends or public holidays
- You will receive a confirmation notification once your order is placed
2. Delivery Time
Estimated delivery time:
- রাজাপুর শহর: 2–5 business days
- অন্য শহর: 3–7 business days
📌 Delivery time may vary depending on location, availability, and external conditions.
3. Shipping Charges
- Shipping charges may vary based on location and product weight
- Free delivery may be available for selected offers
4. Order Tracking
- Once your order is shipped, you will receive tracking details via SMS, email, or app notification
5. Delivery Conditions
- Please ensure your address and contact details are correct
- Someone must be available to receive the order
- Delivery may be delayed due to weather, logistics issues, or unforeseen circumstances
6. Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer unavailable
👉 Our delivery team will attempt re-delivery or contact you for further instructions
7. Damaged or Missing Items
- If you receive a damaged or incomplete order, contact us within 24 hours
- Provide proof (photos/videos) for quick resolution
8. International Shipping
- Currently, we may or may not support international delivery
- Additional charges and customs duties may apply
9. Contact Us
For any delivery-related questions:
WhatsApp, Imo:- 01575500555
Contacts:-09696080555
Email: [ info@gelmane.com ]
Website: https://www.gelmane.com
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