Delivery Rules

Delivery & Shipping Policy for Gelmane

Effective Date: [ 01-05-2026 ]

Welcome to Gelmane. This Delivery & Shipping Policy explains how we handle order processing, shipping, and delivery for purchases made through our website (https://www.gelmane.com) and mobile application.


1. Order Processing

  • Orders are processed within 1–3 business days after confirmation
  • Orders are not processed on weekends or public holidays
  • You will receive a confirmation notification once your order is placed

2. Delivery Time

Estimated delivery time:

  • রাজাপুর শহর: 2–5 business days
  • অন্য শহর: 3–7 business days

📌 Delivery time may vary depending on location, availability, and external conditions.


3. Shipping Charges

  • Shipping charges may vary based on location and product weight
  • Free delivery may be available for selected offers

4. Order Tracking

  • Once your order is shipped, you will receive tracking details via SMS, email, or app notification

5. Delivery Conditions

  • Please ensure your address and contact details are correct
  • Someone must be available to receive the order
  • Delivery may be delayed due to weather, logistics issues, or unforeseen circumstances

6. Failed Delivery

If delivery fails due to:

  • Incorrect address
  • Customer unavailable

👉 Our delivery team will attempt re-delivery or contact you for further instructions


7. Damaged or Missing Items

  • If you receive a damaged or incomplete order, contact us within 24 hours
  • Provide proof (photos/videos) for quick resolution

8. International Shipping

  • Currently, we may or may not support international delivery
  • Additional charges and customs duties may apply

9. Contact Us

For any delivery-related questions:

WhatsApp, Imo:- 01575500555

            Contacts:-09696080555

Email: [ info@gelmane.com ]
Website: https://www.gelmane.com